Frequently Asked Questions

Scheduling your music 2 weeks ahead is essential for delivering metadata to stores and for better recommendation of your songs. Note: Although it is recommended by our Distributor Partner to be delivered within 2 weeks, it is necessary due to the company conditions, as the music of our Artist or Label members is recommended and affects their income.

Standard audio features include: WAV (.wav) / PCM codec / 16-bit or 24-bit / 44.1 kHz / Stereo. We also accept other file formats as detailed below: - FLAC (.flac) / WAV (.wav) / Apple Lossless (.m4a) - 16 bit: 44.1kHz, 48kHz - 24 bit: 44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz * Apple Lossless format only accepts 16-bit, 44.1kHz Please do not upload mixed bit-depth versions (a combination of 16-bit and 24-bit tracks in the same version). To ensure proper quality, it is best to get your audio from one of the following a retail-ready CD or a production master. Audio files should not be created from compressed audio files such as MP3, AAC or WMA.

We accept files in TIF or JPG format and files must be square and at least 3000 x 3000 pixels at 300 DPI in RGB format. Please do not add any layers, compression, filters, etc. and do not refer to any physical packaging such as “CD”, “2CD”, “Compact Disc”, etc. on the covers. Things to Avoid Putting in Album Artwork Quality Check Team will reject artwork that contains any of the following: > A website address (URL) > QR Codes > Name of a page on the X platform > Any image that's blurry, pixelated, rotated, or poor quality > Unlicensed/stock photography > Prices > Streaming service logos (such as iTunes or Spotify) > Social media logos (such as X, Instagram, TikTok) > Nudity > Gross stuff > References to physical media (example: "CD" or "Compact Disc") Also, please do not use the same artwork for multiple releases. Duplicate album art may be rejected.

It's possible to enter the capitalization/stylization that you want for your artist name and all album and release titles. Please note that some streaming services don't love non-standard capitalization and may default to standard capitalization on their end, per their style guides. If services do not allow non-standard capitalization, we may not be able to request an edit to change the capitalization for you on their end.

Lossless formats such as WAV and FLAC offer higher quality sound reproduction than MP3, as they retain more of the original details and nuances of a recording, without lossy file compression. MP3 is a compressed, lossy audio format--which means that some of the audio data is removed to make the file size smaller. While MP3 is a popular and widely-used audio format, it cannot match the sound quality of lossless formats. Ultimately, it's up to the artist to decide which format to use for their music. But they should be aware that using a lossless format such as WAV or FLAC can provide the highest quality audio and ensure that their music meets the standards of discerning listeners.

Compared to our competitors as well as other distributors, we pay more with our partners in terms of revenue per stream. We have great customer service, daily stats, a simple interface and many unique features.

Benz Network is for labels, bands, DJs, performers, producers, and creators who record music at home or in the studio. We have services for artists and solo musicians, too.