My audio track failed to upload. What should I do?

My audio track failed to upload. What should I do?

Posted on : 24 Apr, 2025    |    Last Update - 7 months ago   

First, try re-uploading the track in one of these two ways:

  • Delete the track and start a new upload
  • Click the track you want to edit and use the re-upload button

If the error persists, please visit our partner's Common Audio Upload Error and Solutions. Should further assistance be needed, please contact your Label Manager or support@benz.network specifying:

  1. The issue
  2. Your operating system
  3. Your audio specs

Was this article Helpfull ?

0 out of 0 Marked as Helpfull !

  • Music Distribution
    •    Where Do I Upload My Music for Distribution?    What are the accepted audio file specifications?    Are there time duration or track limits for a release?    What can I do to increase upload speed?    Why am I getting a duplication error when trying to submit two different versions of the same track?    What is an ISRC?    I don’t have an ISRC. Is that ok?    What is the © Line?    How do I indicate territorial restrictions for a release?    Which stores can I deliver track lyrics to in Workstation?    How do I format my track lyrics for Apple Music?    In which languages can I enter track lyrics?    What is a rights claim?    What is a master rights conflict?    What kinds of conflicts are in Conflict Manager?    How often does Conflict Manager update?    When is a conflict considered resolved?    Why am I seeing resolutions in Conflict Manager for conflicts that I never responded to?    Why am I seeing resolutions in Conflict Manager for only some of the territories that were in conflict for a particular track?    What does it mean to maintain the master rights for a sound recording?    What usages of a sound recording earn master rights royalties?    What is a public performance?    What is the ℗ Line?    How do I know my label’s master rights?    Why does Benz Network need to know the country of recording when my label owns (or has licensed) a track’s master rights?    Why does Benz Network need to know the nationality of the original master copyright owner when my label owns (or has licensed) a track’s master rights?    My label is signed on for performance rights royalty collections. Why am I required to add track performer data?    What is a project?    What is a product?    What is an imprint?    What stores will Localizations be visible in?    How many languages do Localizations support?    How many Localizations can I add?    Can’t I just use an online translation tool like Google Translate?    Why can’t I use side-by-side translations?    Some of my titles are mixed language. What do I do?    My release was originally in one language, but I would like to start with a different main language. Can I do this?    My language uses a non-Latin script. Can I transliterate this instead?    I have a non-Western artist with both a local name and an international name. What should I do?    How do I manage Chinese content deliveries?    How does pricing work?    Where can I view the Orchard Pricing Tier rate cards?    How can I specify variable pricing for a particular store(s)?
  • Other Categories
    •   Uploading Tracks

    Still No Luck ? We can help you

    Create a ticket, we’ll get back to you as soon as possible.

    Submit a Ticket